Shipping Policy

Shipping Policy – Shopilic

At Shopilic, we are committed to delivering your favorite multi-brand women’s clothing in a fast, secure, and reliable manner across Pakistan. Please review our shipping policy to understand how your orders are processed and delivered.

1. Delivery Coverage

Shopilic offers nationwide delivery across Pakistan, including major cities and remote areas. Delivery availability may vary depending on courier service coverage.

2. Order Processing Time

  • Orders are processed within 3–4 working days after confirmation

  • Orders placed on weekends or public holidays will be processed on the next working day

  • During high-demand periods (sales or promotions), processing time may slightly increase

3. Delivery Time

  • Standard Delivery: 3–5 working days

  • Remote Areas: 5–7 working days

Delivery timelines are estimates and may vary depending on location, courier operations, and external conditions.

4. Shipping Charges

  • Shipping charges are calculated at checkout based on location and order details

  • Shopilic may offer free delivery on selected products or promotional campaigns

5. Order Tracking

Once your order is shipped:

  • You will receive a confirmation SMS or email

  • A tracking number will be provided to monitor your shipment in real-time

6. Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan for your convenience. Please ensure availability at the time of delivery to avoid delays or cancellations.

7. Delivery Attempts

  • Our courier partners will attempt delivery 2–3 times

  • If delivery is unsuccessful after multiple attempts, the order may be canceled automatically

  • Re-delivery may require additional charges

8. Delays in Delivery

While we aim to deliver within the estimated timeframe, delays may occur due to:

  • Weather conditions

  • Public holidays

  • High order volume (sale periods)

  • Courier or logistics issues

Shopilic is not liable for delays caused by factors beyond our control. However, we will always try to assist and keep you informed.

9. Damaged, Missing, or Incorrect Items

If you receive a damaged, missing, or incorrect item:

  • Notify us within 48 hours of delivery

  • Provide clear images/videos as proof

  • Our team will resolve the issue promptly (replacement or refund as per policy)

10. Incorrect or Incomplete Address

  • Customers are responsible for providing accurate shipping information

  • Shopilic is not liable for orders delivered to incorrect addresses provided at checkout

  • Additional charges may apply for re-shipping orders

11. Order Confirmation & Verification

  • Shopilic may contact customers for order confirmation or verification before dispatch

  • Orders may be delayed or canceled if verification is not completed

12. Risk & Ownership

All orders become the responsibility of the customer once they are successfully delivered. Please ensure someone is available to receive the parcel.

13. Contact Information

For shipping-related queries or support:

📧 Email: shopilic46@gmail.com
📱 WhatsApp: +92-317-7649215

Our team is always ready to assist you.